Craig Dawson, President, Featured in Puget Sound Business Journal

Craig Dawson, President of Retail Lockbox, Inc., was recently featured in Puget Sound Business Journal's "Then & Now" series.

The PSBJ article illustrates many of the challenges Craig has overcome throughout his life - starting with his birth into Yesler Terrace housing projects all the way to the successful founding and running of Retail Lockbox, Inc. for over twenty years.

Click here to view the article.

Retail Lockbox Merchant Services Featured in ShoreTel IVR Case Study

Retail Lockbox, Inc.'s sister company, Retail Lockbox Merchant Services (RLMS), was recently featured in a case study by ShoreTel. RLMS collaborates with ShoreTel, one of the largest providers of hybrid business telephony and unified communications solutions, to provide a highly customized and unique Interactive Voice Response (IVR) solution for merchant clients.

"Preferring to focus on core business objectives rather than build a solution on their own, RLMS called on ShoreTel’s professional services to help with the original development of their IVR voice applications. However, if merchants need changes to the IVRs, RLMS also has code-level access that allows their in-house team to easily make updates on the fly."

You can read the entire article on ShoreTel's website, just click here.

Craig Dawson, Retail Lockbox, Inc. Featured in University of Washington's Foster Business Magazine

Craig Dawson and Retail Lockbox, Inc. are featured in the Spring edition of the University of Washington's Foster Business Magazine. Found on page 12, the feature details Mr. Dawson's contributions to the Consulting and Business Development Center, and how the Center has helped Retail Lockbox, Inc. and Mr. Dawson find success.

"Dawson served on Thad Spratlan's precursor consulting teams while studying at Foster in the early '80s. Retail Lockbox, the payment processing firm he co-founded in 1994, was one of the Center's earliest consulting clients. And he joined its advisory board soon after."

Click here to view the magazine and continue reading (page 12).

From the Foster School of Business website:

Published twice per year, Foster Business brings you school news and highlights, insights from the latest faculty research, and great stories about alumni, students, faculty and business leaders that help make Foster a top business school.

In the Spring 2016 issue of Foster Business:

In its 20 years of existence, the Consulting and Business Development Center has made a massive—and expanding—impact; the Foster School’s innovative approach to career management offers opportunities of a lifetime with the world’s best businesses; learn how Foster developed an app-style MBA rankings calculator. Plus, read about the latest faculty research and news at Foster, and what alumni Orin Smith (BA 1965), Molly Moore (MBA 2012), Kevin Clark (BA 1977) and father-and-son, Tom (BA 1982) and Jeff Lindquist (BA 2016) are up to.

Craig Dawson Appointed to Seattle Branch Federal Reserve Board

By Steven Fisher, Federal Reserve Bank of San Francisco, Seattle - January 2015

"Seattle, WA – January 6, 2015 – The Federal Reserve Bank of San Francisco has appointed Craig Dawson, president and CEO, Retail Lockbox Inc., to the Seattle Branch board of directors. The appointment was effective January 1, 2015. Mr. Dawson was appointed to provide insights on his respective business sector and offer observations on the economy. "

View the entire press release.

Consulting and Business Development Center Rebranded

Consulting and Business Development Center from Foster School of Business.

The Consulting and Business Development Center is a learning laboratory that gives students real-world consulting experience they can use to jumpstart their careers and grow businesses in underserved communities.

Since 1995, the Center has engaged in learning experiences that bolster the competitiveness of businesses in underserved communities. A win for students, a win for the economy. The results? More than $90 million in new revenue generated and more than 10,000 jobs created and retained across Washington.

Retail Lockbox, Inc. Receives the UW Consulting and Business Development Center Client of the Year Award

By UW Consulting and Business Development Center Minority Business of the Year Awards - December, 2014

"Combining academic rigor with business relevance and job creation is a bottom-line proposition that has resulted in more than $90 million in new revenue generated and more than 10,000 jobs created and retained across Washington state since the center was founded in 1995."

To read more, please click here.

New Board Member for Fed's Seattle Branch

By May O'Mahoney, Northwest Weekly - January 2015

In an interview with The Northwest Weekly, Craig Dawson, president and CEO of Retail Lockbox, Inc., Seattle, talks about his nomination to the Federal Reserve Board. Dawson discussed his appointment to the Fed Board, his career path and perspective, and what he brings to the table in this new role.

"Q: Pulling from your business background - your work with Retail Lockbox, Inc. in particular - what perspective do you think you will bring to the board?

CD: I bring a background of 30 years in the payment processing and technology space. Because Retail Lockbox, Inc. provides check, ACH, credit card, and online payment processing, I can bring a unique perspective. The Fed has moved away from the check processing business with Check 21 image processing over the last several years. My perspective keeps them abreast of what’s happening and how payments are transitioning from paper to electronic. I also have a lot of experience in real estate as well as board work for various business organizations. Those attributes give me some insight that the Fed may not have in our area right now."

Click here to read the entire article and interview.