Open Positions:

Technical Writer

Status: Full Time

Days/Hours: Monday - Friday 8:30AM-5:30PM

Summary: This position will compose written materials; including, but not limited to: Requests For Proposal (RFP), sales agreements/contracts, procedures, training manuals, sales/marketing materials, and media content.

Position Duties:

  • Review, analyze, Prepare written responses to Requests For Proposal (RFP),
  • Prepare and document sales agreements, contracts, and marketing communications
  • Develop and maintain user manuals, training materials or other technical documents.
  • Prepare and communicate sales reports
  • Research and compile information on new sales territories and opportunities
  • Purchase and coordinate logistics for sales conference materials
  • Create marketing materials; including, brochures, signs, etc.
  • Support sales through building product demos and pricing tools
  • Conduct product/pricing training, as needed
  • Perform assignments as part of a project team or works independently on small and large projects
  • Other duties as assigned

Qualifications:

  • A four-year degree in Business or English; or minimum 2 years of technical writing experience
  • Advanced proficiency in Microsoft Office: Excel, Word, Outlook, PowerPoint. General knowledge of SharePoint preferred.
  • General knowledge and familiarity of Remittance Processing, Document Scanning & Imaging, and/or Merchant Services areas preferred
  • Excellent written and oral communication, organization, and interpersonal skills
  • Proven experience managing projects to completion
  • Marketing communications literacy
  • Personable, energetic and strong willingness to learn
  • Proven leadership and problem solving skills

Payment Processor - PT (3 shifts available )

Status: Part-time (6-24 hours/week – flexible with schedule)

Days/Hours:
Shift 1 (afternoon): 22-30 hours/week Monday - Friday 9:30AM – 3:30PM and rotating Saturday 7:30AM-2:30PM

Shift 2 (morning): 15-30 hours/week Monday – Friday 6:00AM-12:00PM and rotating Saturday 7:30AM-2:30PM

Summary: This position will prepare, process, and analyze transactions according to client business rules.

Position Duties:

  • Open mail and extract paper invoices/payments
  • Sort and batch transactions
  • Scan, index, image capture, key and reconcile payments/invoices
  • Analyze all transactions to ensure payments are properly processed
  • Enter remittance processing data using a 10-key pad
  • Balance multiple transactions for processing
  • Follow established security procedures for the company and department
  • Perform other duties as assigned

Qualifications:

  • Minimum one year of data entry
  • Proven proficiency with 10-key
  • Proficiency in Microsoft Office: Excel and Word
  • Experience in item processing or banking preferred
  • General knowledge and familiarity of Remittance Processing and Document Scanning & Imaging preferred.
  • Extremely detail-oriented and organized
  • Energetic and strong willingness to learn
  • Ability to work under pressure in a fast-paced deadline driven production environment

Mail Opener/Payment Processor - Contract 3-6 week full time

Duration: Contract may be extended depending on volume of work, October 16th to November 8th

Hours: Full time - 40 hours/week. Monday – Friday 8 hour shifts are between 6:00 a.m. – 6:00 p.m. – Flexible with schedule, potential rotating Saturday

Summary: This position will extract and batch mail for processing and perform data entry to process transactions.

Qualifications:

  • Experience in item processing or banking preferred.
  • Proven proficiency with 10-key.
  • General knowledge and familiarity of Remittance Processing and Document Scanning & Imaging preferred.
  • Proficiency in Microsoft Office: Excel and Word
  • Energetic and strong willingness to learn.
  • Extremely detail-oriented and organized.
  • Ability to communicate effectively both verbally and written.
  • A sense of teamwork while working independently.
  • Ability to work under pressure in a fast-paced deadline driven production environment.