Open Positions:

Full Time Payment Processor/Operations Specialist

Status: Full Time (40 hours/week)

Days/Hours: Monday – Friday 9:00AM to 6:00PM

Summary: This position will prepare, process, and analyze transactions according to client business rules.

Position Duties:

  • Open mail and extract paper invoices/payments
  • Sort and batch transactions
  • Scan, index, image capture, key and reconcile payments/invoices
  • Analyze all transactions to ensure payments are properly processed
  • Enter remittance processing data using a 10-key pad
  • Balance multiple transactions for processing
  • Follow established security procedures for the company and department
  • Perform other duties as assigned

Qualifications:

  • Minimum one year of data entry
  • Proven proficiency with 10-key
  • Proficiency in Microsoft Office: Excel and Word
  • Experience in item processing or banking preferred
  • General knowledge and familiarity of Remittance Processing and Document Scanning & Imaging preferred.
  • Extremely detail-oriented and organized
  • Energetic and strong willingness to learn
  • Ability to work under pressure in a fast-paced deadline driven production environment

Part-Time Payment Processor/Operations Specialist

Status: Part-Time (25-30 hours/week)

Days/Hours: Monday – Friday 8:00AM to 2:30PM

Summary: This position will prepare, process, and analyze transactions according to client business rules.

Position Duties:

  • Open mail and extract paper invoices/payments
  • Sort and batch transactions
  • Scan, index, image capture, key and reconcile payments/invoices
  • Analyze all transactions to ensure payments are properly processed
  • Enter remittance processing data using a 10-key pad
  • Balance multiple transactions for processing
  • Follow established security procedures for the company and department
  • Perform other duties as assigned

Qualifications:

  • Minimum one year of data entry
  • Proven proficiency with 10-key
  • Proficiency in Microsoft Office: Excel and Word
  • Experience in item processing or banking preferred
  • General knowledge and familiarity of Remittance Processing and Document Scanning & Imaging preferred.
  • Extremely detail-oriented and organized
  • Energetic and strong willingness to learn
  • Ability to work under pressure in a fast-paced deadline driven production environment

Staff Accountant

Status: Regular Full Time/Monday-Friday 8:00am to 5:00pm

Department: Accounting

SUMMARY: This position handles full cycle accounting functions, with an emphasis on AR (client billing) and financial reporting.

Position Duties:

  • Perform monthly accounts receivable activities using proprietary company software
  • Import electronically deposited data into QuickBooks
  • Perform accounting entries for retail sales; including multi-state sales tax disbursement
  • Calculate monthly & quarterly B&O taxes for multiple states & cities
  • Calculate sales commissions on a monthly basis
  • Handle accounts payable functions
  • Perform monthly financial statement reporting tasks, including auditing large data reports
  • Act as a backup for payroll functions
  • Participate in special projects and perform other duties as assigned

QUALIFICATIONS AND SKILLS:

  • Minimum 2 years’ of accounting experience
  • A four-year degree in Accounting, business, or equivalent experience
  • Excellent working knowledge of QuickBooks software required
  • Experience in retail sales accounting functions preferred
  • Experience processing payroll utilizing an HRIS system (Benefit Mall, ADP, Paychex, etc.) preferred
  • Experience in banking or high tech industries preferred
  • Proficiency in Microsoft Office: Excel, Word, Outlook, and PowerPoint
  • General knowledge of SharePoint preferred
  • Strong oral and written communication skills
  • Detail oriented
  • Ability to identify issues and offer solutions
  • Ability to prioritize, multi-task and meet deadlines
  • Ability to work in a team environment with many different personalities

IT System Administrator (Tier I/II)

Days/Hours: Monday – Friday 9:00 am – 6:00 pm & On-Call/After-hours as Needed

SUMMARY: Retail Lockbox is seeking an IT Systems Administrator with proficient experience in supporting a Windows Server environment. This position is responsible for effective provisioning, installation/configuration, operation, and maintenance of server hardware, software, and related infrastructure. Additionally, it is critical to troubleshoot issues with a focus on root cause analysis and long-term resolution. The Systems Administrator is also responsible for providing solutions to end user PC issues. Tier1/Tier2 level work is typical while assisting senior IT staff in Tier 3 infrastructure work should also be expected.

Position Duties:

  • Respond to client/server applications, hardware or operating systems-based issues
  • Work with team members in troubleshooting and performing root-cause analysis for resolving problems that have multiple dependencies (PC workstations, servers, network, etc.)
  • Install/rebuild systems, configuring hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
  • Update documentation and participate in planning meetings, often acting as the technical liaison between teams
  • Manage software licensing and support renewals with various vendors
  • Manage small IT projects, including recurring work, software/hardware enhancements, and scheduled maintenance
  • Manage security access
  • Maintain accurate and timely records in time tracking systems, ticket management systems, asset tracking systems, and weekly status and metrics report repositories
  • Audit environments for vulnerabilities or gaps in efficiency
  • Other duties as assigned

REQUIRED QUALIFICATIONS:

  • Minimum 2 years of experience in a desktop/help desk support role
  • 3-5 years of experience with Windows Server environments, Exchange, Active Directory, Group Policy, Virtualization, Firewalls, IIS, and Data Backup Operations
  • Working knowledge of Networking and common protocols (TCP, SSL, SMTP, HTTP, etc)
  • Proficient with basic desktop software such as MS Office and Anti-Virus suites
  • Four year college degree or equivalent work experience in technical support, administration and engineering of IT systems.
  • Excellent written and verbal communication skills

PREFERRED QUALIFICATIONS:

  • Proficient in a scripting language such as powershell, vbscript, or batch
  • Experience with Watchguard Firewalls
  • Experience with NetApp and EMC SANS
  • Experience with VOIP phone systems
  • Experience in conducting security audits
  • Knowledge of data security standards such as HIPAA and PCI
  • General knowledge and familiarity of remittance processing, document imaging, and/or Merchant Services preferred
  • Applicable Certification highly desirable
  • Personable, energetic, and a strong willingness to learn and contribute
  • Proven leadership and problem solving skills

SOFTWARE ENGINEER (FULL STACK)

Days/Hours: Monday – Friday 8:30am – 5:30pm (flexible with schedule)

Status: Regular Full Time – On Site Only

Department: IT

SUMMARY: This position is responsible for researching, designing, writing, and supporting web/application projects and solutions.

JOB DUTIES:

  • Maintain and modify web applications; make approved changes by amending application documentation, developing detailed programming logic, and coding changes
  • Create custom interfaces using best practices
  • Create class diagrams and use cases
  • Research and provide information for client requests
  • Create and perform demonstrations for clients
  • Perform peer code review
  • Perform functional and technical specification
  • Perform assignments as part of a project team or works independently on small and large projects
  • Plan, develop, implement, and maintain Microsoft SQL databases
  • Other duties as assigned

QUALIFICATIONS:

  • Minimum 3 years’ experience in object oriented/web programming
  • A four-year degree in computer science, or equivalent experience
  • C# using Microsoft .Net 3.5/4.0/4.5 required
  • MVC 3.0+ required
  • Database experience in SQL Server or MYSQL required
  • Working knowledge of Entities Framework, batch scripting, and Windows PowerShell preferred
  • General knowledge and familiarity of Remittance Processing, Document Scanning & Imaging, and/or Merchant Services areas preferred
  • Proficiency in Microsoft Office: Excel, Word, Outlook, and PowerPoint
  • Excellent written and oral communication, organization, and interpersonal skills
  • Proven problem solving skills