Tax Authorities:

Streamline tax collections, improve cash flow, and reduce manual processing for local and state agencies.

Our solutions help local and state tax agencies accelerate collections, reduce reconciliation cycles, and ensure secure, compliant payment processing.

For local, county, and state tax authorities, efficiently managing the collection of property taxes, income taxes, and other government fees is critical to funding public services. But tax offices are often overwhelmed by high seasonal payment volumes, mixed payment channels, and time-consuming manual processing that delays deposits and increases error risk.

Retail Lockbox helps tax authorities modernize their payment operations with secure, scalable solutions that accelerate tax remittance processing, reduce administrative burden, and improve accuracy, so your agency can focus on serving the public.

Key Benefits: 

We help municipal, county, and state tax agencies:

  • Streamline tax collections across checks, ACH, online payments, and in-person channels

  • Accelerate deposits and cash application with same-day processing and automated posting

  • Manage Peak Volumes

  • Reduce manual entry and reconciliation errors

  • Provide visibility into tax payment status and reporting

  • Ensure compliance with government security standards

Featured Tax Payment Solutions:

  • Tax Lockbox Processing: Securely process property tax payments, income tax remittances, and other government fees with same-day deposits and detailed reporting.

  • Electronic Payment Consolidation: Aggregate ACH, online bill pay, and electronic tax payments into a single streamlined workflow.

  • Automated Tax Remittance Posting: Simplify back-office operations with automated matching and posting to tax agency systems.

  • Decisioning Tool:  Helps process unidentified and exception payments quickly and accurately   

Quick Contact:

Why Tax Authorities Choose Retail Lockbox:

  • Deep experience in tax remittance and government collections

  • Secure, compliant payment processing infrastructure

  • Same-day deposits and real-time reporting

  • Scalable solutions for agencies of all sizes

  • Dedicated government payments support team

Why Work With Retail Lockbox

Accuracy

We’ve built long-term relationships across industries by delivering consistently accurate, error-free results clients can count on.

Proprietary Technology

Our proprietary processing system combines high-speed scanning, OCR, and secure cloud infrastructure to cut processing time in half — all while maintaining 99.99% uptime and real-time visibility for your team.

Industry Leader

With over 30 years in remittance processing, we've seen it all. Our team brings decades of industry insight to every implementation, helping clients navigate compliance, integration, and scale with confidence.

Customized Solutions

Every client’s workflow is different — our platform adapts to yours. From custom file formats to specialized approval workflows, we build around your process, not the other way around.