Retail Lockbox Services:
High-volume, low-dollar payment processing for consumer transactions.
We handle thousands of payments daily with same-day deposits, real-time posting, and scalable workflows that eliminate manual work.
Managing customer payments in-house is slow, error-prone, and resource-intensive. Retail Lockbox takes the hassle out of high-volume, low-dollar payment processing with a fully managed, scalable solution built for businesses handling frequent customer transactions. By leveraging advanced OCR technology, we ensure same-day deposits, real-time data posting, and precise handling of checks, credit cards, cash, and coupons—all without the delays and errors of in-house processing. Free your team from tedious payment management and keep your cash flow moving with speed, accuracy, and confidence by partnering with Retail Lockbox for payment processing.
Key Benefits:
Fast, Accurate Processing: Same-day payment handling with minimal errors.
Flexible Payment Acceptance: Checks, credit cards, money orders, and cash.
Unlimited Volume Capacity: Scale without limits—handle tens of thousands of transactions daily.
Customized for Your Needs: Solutions built around your unique business requirements and processes.
Reporting: Transparent, up-to-date insights into all your receivables.
Secure Handling: From PO Box to bank deposit, every step is managed with state-of-the-art security and procedures.
Advanced Features:
Deposit Directly into Your Bank Account: Deposited into your bank account at your bank.
Automated Data Capture: Extracts key remittance and payment data from scanned documents to streamline reconciliation.
Custom File Formatting: Output files tailored to integrate cleanly with your existing accounting or ERP systems.
Detailed Audit Trails: Tracks every transaction and processing step to support compliance and internal audits.
Exception Queue Management (Decisioning Tool): Flags and routes problematic items (e.g. missing coupons or mismatched payments - not enough information to post) for manual review.
Multiple PO Box Support: Use separate PO Boxes for different business units or locations, all managed within one unified system.
Quick Contact:
How it works:
Customers send payments (e.g., checks with coupons) to your owned designated PO Box.
Mail is securely transferred to our facility.
Payments are opened, imaged, and deposited into your bank account.
Data is posted to your accounts receivable system daily
Why Work With Retail Lockbox
Accuracy
We’ve built long-term relationships across industries by delivering consistently accurate, error-free results clients can count on.
Proprietary Technology
Our proprietary processing system combines high-speed scanning, OCR, and secure cloud infrastructure to cut processing time in half — all while maintaining 99.99% uptime and real-time visibility for your team.
Industry Leader
With over 30 years in remittance processing, we've seen it all. Our team brings decades of industry insight to every implementation, helping clients navigate compliance, integration, and scale with confidence.
Customized Solutions
Every client’s workflow is different — our platform adapts to yours. From custom file formats to specialized approval workflows, we build around your process, not the other way around.