Healthcare:

Streamline patient payments, accelerate remittance, and improve financial workflows.

We help healthcare organizations simplify complex remittance workflows, accelerate payment posting, and improve cash flow.

Healthcare organizations face unique payment challenges — from managing patient co-pays and insurance remittances to balancing high payment volumes across multiple locations. Manual processing leads to delays, errors, and rising administrative costs.

Retail Lockbox delivers healthcare-focused payment solutions that streamline receivables, improve cash flow, and reduce operational strain.  We work to process insurance payments - EOB’s and RA’s, and patient payments   We handle correspondence, denials and zero pays.  

Key Benefits: 

We help hospitals, clinics, physician groups, and healthcare networks:

  • Accelerate remittance processing for insurance payments, patient checks, ACH, and online bill pay

  • Reduce manual data entry and posting errors with automated workflows

  • Improve cash flow and reduce days sales outstanding (DSO)

  • Simplify reconciliation across multiple locations and payers

  • Ensure HIPAA-compliant data security and reporting

Advanced Features:

  • Healthcare Lockbox Processing: Capture, scan, and process patient and insurance payments efficiently, with same-day deposits and detailed reporting.

  • Medical Remittance Processing (ERA/EOB): Automate the handling of electronic remittance advice (ERA) and explanation of benefits (EOB) for faster, more accurate payment posting.

  • ePay Consolidation: Aggregate online bill payments and ACH transactions from multiple platforms into a single, streamlined workflow.

  • Decisioning Tool:  Help to process unidentified payments quickly and accurately  

Quick Contact:

Why Healthcare Providers Trust Retail Lockbox:

  • Proven expertise in healthcare receivables

  • Secure, HIPAA-compliant payment processing

  • Reporting and analytics

  • Scalable solutions for providers of all sizes

  • Dedicated healthcare client support team

Why Work With Retail Lockbox

Accuracy

We’ve built long-term relationships across industries by delivering consistently accurate, error-free results clients can count on.

Proprietary Technology

Our proprietary processing system combines high-speed scanning, OCR, and secure cloud infrastructure to cut processing time in half — all while maintaining 99.99% uptime and real-time visibility for your team.

Industry Leader

With over 30 years in remittance processing, we've seen it all. Our team brings decades of industry insight to every implementation, helping clients navigate compliance, integration, and scale with confidence.

Customized Solutions

Every client’s workflow is different — our platform adapts to yours. From custom file formats to specialized approval workflows, we build around your process, not the other way around.