Executive Assistant to the President

Job Title: Executive Assistant to the President
Status: Full Time (Up to 40 hours/week)
Days/Hours: Monday – Friday 8:30 a.m. – 5:00 p.m. & On-Call/After-hours as needed
Where: On-site in our Seattle office – Some travel possible
Reports To: President

Who we are:
Retail Lockbox, Inc. has been providing customized payment processing solutions to our clients for 30 years. From humble beginnings, our world class business in the South Capitol Hill area, has grown to include lockbox, merchant, and document management services across the country! At Retail Lockbox, Inc. we are committed to growing and developing our people. We are dedicated to building a diverse community, one where our employees feel they are valued for their contributions and the perspectives they bring. We follow a Servant Leadership paradigm. Our leaders are servant first and actively support, listen to, and encourage team members.

Position Summary:
Responsible for supporting the President/CEO and contributing to our strategic initiatives. Your responsibilities will span across various domains including CEO support, sales and marketing support, and general administrative duties. This position requires a blend of administrative prowess, strategic thinking, and exceptional communication skills.

Position Duties:

• Maintain the CEO's appointment schedule by planning and scheduling business and personal meetings, conferences, teleconferences, as well as possibly coordinating and booking travel arrangements as needed.
• Assists the President/CEO with daily administrative duties and completes a broad variety of administrative tasks that include completing expense reports; composing and preparing correspondence; updating CRM; arranging complex and detailed travel plans, itineraries and agendas and compiling documents for meetings.
• Aids and supports the President/CEO in preparing for meetings or events, including preparing meeting materials, keeping track of meeting progress and follow up items, and preparing and revising correspondence and other documents, as necessary.
• Works closely and effectively with the President/CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Identify and resolve complex issues with strong analytical skills.
• Collaborate and coordinate with all levels off personnel to complete tasks and projects.
• Manage sensitive matters with a high level of confidentiality and discretion.
• Plan, coordinate, organize and help at various company and sales meetings events.
• Create, execute, and track project plans.
• Read, analyze, and make recommendations based on written business reports and articles.
• Update and maintain information on company website.
• Track sales activity and develop sales training materials.
• Maintain inventory of marketing supplies, reordering as needed.
• Run errands as needed for the President/CEO.
• Other duties as assigned

Requirements:

• Requires a bachelor’s degree in Business Administration or related field through and accredited four-year college or university or a combination of education and equivalent experience.
• Must be familiar with CRM.
• 1 year of full-cycle project experience preferred.
• Excellent verbal and written communication skills. General knowledge of social media products including blogs, RSS feeds, and newsletters
• Demonstrates ability to take initiative, anticipate needs and exercise independent/sound judgment.
• Must have advanced proficiency with Microsoft Office, Word, Excel, PowerPoint, Teams, and Outlook.
• Demonstrates ability to retain extreme confidentiality.
• Superior ability to present and negotiate effectively.
• Demonstrates ability to read and analyze written business reports and articles.
• Demonstrate ability to analyze when research is required, provide research and present findings.
• Detail-oriented, superior time management skills, multi-task, and meet deadlines.
• Highly organized and self-motivated.
• Current driver’s license and access to reliable transportation, and the willingness and ability to work a flexible schedule and travel when necessary.

Pay:

• Pay range $36 to $43.25 per hour Benefits:
• Simple IRA with an employer match
• Health insurance
• Dental insurance
• Vision insurance
• Employee assistance program
• Life insurance
• Paid Holidays
• Paid time off
• Tuition reimbursement

To Apply: please email your resume to job@retaillockbox.com

For additional information about Retail Lockbox, Inc, please visit our website at www.retaillockbox.com

COVID-19 considerations:
Retail Lockbox, Inc. is an essential employer and has remained open during the pandemic. Retail Lockbox, Inc. has established procedures to minimize Covid-19 risk. To date our company has not experienced any spread event in the workplace. Retail Lockbox, Inc. is requiring all new employees be fully vaccinated.

Retail Lockbox, Inc. is committed to maintaining a diverse workforce and an inclusive work environment. Retail Lockbox, Inc. believes all persons are entitled to equal employment opportunity and does not discriminate against employees or applicants because of race, creed, color, religion, sex, national origin, citizenship, military status, age, marital status, ancestry, disability, gender identity, sexual orientation, or any other consideration made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination. Retail Lockbox, Inc. participates in the E-Verify program to verify the right of all new employees to legally work in the United States.

Payment Processor – Extractor (Full Time)

Job Title: Payment Processor – Mail Extraction
Status: Full Time (Up to 40 hours/week)
Days/Hours: Monday – Saturday/Variable Schedule
Reports To: Operations Supervisor

Retail Lockbox, Inc. is a payment, image, and credit card processing company located in the South Capitol Hill area. We provide paper, electronic, and web services.

Summary:
This position will sort, open, extract, and prepare transactions according to client business rules. This is a full-time position with the expectation of working on-site in the office.

Position Duties:

• Open mail and extract paper invoices/payments
• Sort and batch transactions
• Scan, index, image capture, key and reconcile payments/invoices
• Analyze all transactions to ensure payments are properly processed
• Enter remittance processing data using a 10-key pad
• Balance multiple transactions for processing
• Follow established security procedures for the company and department
• Perform other duties as assigned

Qualifications:
Minimum:

• Minimum one year of data entry, proven proficiency with 10-key
• Ability to work under pressure in a fast-paced deadline driven production environment
• Extremely detail-oriented and organized
• Energetic and strong willingness to learn
• Regular and Reliable attendance
• Ability to communicate effectively both verbally and written
• A sense of teamwork while working independently

Desired:

• Familiarity with Opex equipment preferred (Opener 51, Opener 72 + FalconRed, 150 + IEM)
• Proficiency in Microsoft Office: Excel and Word
• Experience in item processing or banking
• General knowledge and familiarity of Remittance Processing and Document Scanning & Imaging

COVID-19 considerations:
Retail Lockbox, Inc. is an essential employer and has remained open during the pandemic. Retail Lockbox, Inc. has established procedures to minimize Covid-19 risk. To date our company has not experienced any spread event in the workplace. Retail Lockbox, Inc. is requiring all new employees be fully vaccinated.

Retail Lockbox, Inc. is committed to maintaining a diverse workforce and an inclusive work environment. Retail Lockbox, Inc. believes all persons are entitled to equal employment opportunity and does not discriminate against employees or applicants because of race, creed, color, religion, sex, national origin, citizenship, military status, age, marital status, ancestry, disability, gender identity, sexual orientation, or any other consideration made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination. Retail Lockbox, Inc. participates in the E-Verify program to verify the right of all new employees to legally work in the United States.