Property Management:

Simplify rent collection, accelerate deposits, and streamline accounting across your properties.

We help property managers consolidate payments across properties, reduce manual work, and ensure fast, accurate reconciliation.

For property managers, staying on top of rent, HOA fees, and tenant payments can be a major administrative headache. Payments arrive in every form — checks, ACH, online bill pay, walk-in — and reconciling them across multiple properties or associations takes time, increases errors, and delays cash flow.

Retail Lockbox delivers property management payment solutions that simplify collections, improve accounting accuracy, and free up your team to focus on what matters: tenant satisfaction and property performance.

Key Benefits: 

We help residential and commercial property managers, apartment owners, and HOAs:

  • Streamline rent and fee collections across checks, ACH, online payments, and lockbox services

  • Accelerate deposits and improve cash flow with same-day processing and reporting

  • Reduce manual entry and accounting errors with automated reconciliation

  • Gain visibility into payment status across properties and accounts

  • Enhance tenant and homeowner experience with flexible, convenient payment options

Advanced Features:

  • Rent and HOA Lockbox Services: Collect and process tenant and homeowner payments quickly and securely, with daily deposit reporting and online image access.

  • ePay Consolidation for Property Management: Aggregate online rent and fee payments from multiple portals and bank bill pay systems into one seamless workflow.

  • Automated Payment Reconciliation: Simplify back-office operations with automated matching and posting to accounting systems.

  • Decisioning Tool: Helps to process unidentified payments and exceptions quickly and accurately   

  • Multi-DDA Processing: Ability to handle multiple properties in a single workflow and deposit separately directly into owner's bank account 

Quick Contact:

Why Property Managers Choose Retail Lockbox:

  •  Expertise in multi-unit, HOA, and commercial property payments

  • Same-day processing and reporting

  • Scalable solutions for portfolios of any size

  • Online access to payment images and reports

  •  Dedicated client support for property management teams

Accuracy

We’ve built long-term relationships across industries by delivering consistently accurate, error-free results clients can count on.

Proprietary Technology

Our proprietary processing system combines high-speed scanning, OCR, and secure cloud infrastructure to cut processing time in half — all while maintaining 99.99% uptime and real-time visibility for your team.

Industry Leader

With over 30 years in remittance processing, we've seen it all. Our team brings decades of industry insight to every implementation, helping clients navigate compliance, integration, and scale with confidence.

Customized Solutions

Every client’s workflow is different — our platform adapts to yours. From custom file formats to specialized approval workflows, we build around your process, not the other way around.