Take a minute to write an introduction that is short, sweet, and to the point.
RetailWEB is a web-based document imaging and retrieval system designed to simplify lockbox payment workflows and enhance operational efficiency.
By capturing images of all incoming payments and remittance documents, RetailWEB gives your team secure, real-time access to critical data—anytime, anywhere. With RetailWEB, organizations can eliminate paper-based bottlenecks, streamline customer service, billing, and collections, and improve data accuracy with electronic remittance processing. Whether you need to review payment history, manage exceptions, or retrieve archived documents, RetailWEB delivers a complete document management solution tailored to your lockbox processing needs.
Key Benefits:
Faster Response Times: Quickly access payment details to resolve customer inquiries without delay.
Streamlined Team Collaboration: Multiple departments can view and act on documents simultaneously, no matter where they are.
Reduced Administrative Costs: Cut down on paper storage, mailing, and manual document handling.
Improved Compliance & Transparency: Detailed audit trails and secure data access help meet industry regulations.
Business Continuity: Protect critical payment data from loss due to physical damage or disasters.
Advanced Features:
Web-Based Document Imaging: Digitally capture and archive all lockbox payment items for easy online access.
Multi-Field Search Functionality: Locate specific documents by check number, date, payer, amount, and more.
Real-Time Workflow Tools: Annotate, email, fax, print, and save documents directly from the platform.
RetailWEB Suspense Processing: Isolate exception items needing additional information and resolve them before posting.
Delayed Deposit Capability: Hold deposits temporarily until all required remittance data is validated.
Full Audit Trail Logging: Track every action taken on each document for full visibility and accountability.
Quick Contact:
How it works:
All processed lockbox payments are scanned and converted into secure digital files.
Documents are stored in a centralized portal, accessible via any web browser by authorized users.
Teams can manage, annotate, and route documents efficiently with built-in tools.
Find what you need fast and generate detailed reports to support your accounting and compliance efforts.
Why Work With Retail Lockbox
Accuracy
We’ve built long-term relationships across industries by delivering consistently accurate, error-free results clients can count on.
Proprietary Technology
Our proprietary processing system combines high-speed scanning, OCR, and secure cloud infrastructure to cut processing time in half — all while maintaining 99.99% uptime and real-time visibility for your team.
Industry Leader
With over 30 years in remittance processing, we've seen it all. Our team brings decades of industry insight to every implementation, helping clients navigate compliance, integration, and scale with confidence.
Customized Solutions
Every client’s workflow is different — our platform adapts to yours. From custom file formats to specialized approval workflows, we build around your process, not the other way around.