Open Positions:

Operations Specialist/DSI - PT

Status: Part Time (18-30 hours/week)

Days/Hours: Monday to Friday 11:00AM - 5:00PM

Summary: This position will prepare, process, and analyze transactions according to client business rules.

Position Duties:

  • Open mail and extract paper invoices/payments
  • Sort and batch transactions
  • Scan, index, image capture, key and reconcile payments/invoices
  • Analyze all transactions to ensure payments are properly processed
  • Enter remittance processing data using a 10-key pad
  • Balance multiple transactions for processing
  • Follow established security procedures for the company and department
  • Perform other duties as assigned

Qualifications:

  • Minimum one year of data entry
  • Proven proficiency with 10-key
  • Proficiency in Microsoft Office: Excel and Word
  • Experience in item processing or banking preferred
  • General knowledge and familiarity of Remittance Processing and Document Scanning & Imaging preferred.
  • Extremely detail-oriented and organized
  • Energetic and strong willingness to learn
  • Ability to work under pressure in a fast-paced deadline driven production environment

Sales Support Specialist - Sales Contracts, RFS, Marketing Materials

Status: Regular Full Time

Days/Hours: Monday to Friday 8:30am - 5:30pm

SUMMARY: This position will compose written materials; including, but not limited to: Requests For Proposal (RFP), sales agreements/contracts, procedures, training manuals, sales/marketing materials, and media content.

Position Duties:

  • Review, analyze, Prepare written responses to Requests For Proposal (RFP)
  • Prepare and document sales agreements, contracts, and marketing communications
  • Develop and maintain user manuals, training materials or other technical documents
  • Prepare and communicate sales reports
  • Research and compile information on new sales territories and opportunities
  • Purchase and coordinate logistics for sales conference materials
  • Create marketing materials; including, brochures, signs, etc
  • Support sales through building product demos and pricing tools
  • Conduct product/pricing training, as needed
  • Perform assignments as part of a project team or works independently on small and large projects
  • Other duties as assigned

Qualifications:

  • A four-year degree in Business or English; or minimum 2 years of technical writing experience
  • Advanced proficiency in Microsoft Office: Excel, Word, Outlook, PowerPoint required. General knowledge of SharePoint preferred
  • General knowledge and familiarity of Remittance Processing, Document Scanning & Imaging, and/or Merchant Services areas preferred
  • Excellent written and oral communication, organization, and interpersonal skills
  • Proven experience managing projects to completion
  • Marketing communications literacy
  • Personable, energetic and strong willingness to learn
  • Proven leadership and problem solving skills

Merchant Services Specialist

Status: Regular Full Time

Department: Implementation

SUMMARY: The Merchant Services Specialist is responsible for providing excellent internal and external support to both the client and our internal teams for merchant service installations and product development.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Interact with clients to gather information and paperwork and submit and track merchant account application and work directly with vendors
  • Provide training to client on RLMS products as needed
  • Assist with internal set-up of new clients installation in the implementation team
  • Handle merchant equipment set-up (POS system) including ordering, installing, delivery to client, training, repair and/or replacement
  • Work directly with the customers and answering questions to provide support coverage if needed
  • Consult with prospective businesses in identifying the proper payment solution to meet the business needs
  • Cross sell merchant services to existing and new clients
  • Respond to basic compliance questions
  • Other duties as assigned

QUALIFICATIONS AND SKILLS:

  • Minimum 3 years’ merchant services support and/or analysis
  • A four-year degree in Business or equivalent experience
  • Experience in banking or high tech industries preferred
  • Proficiency in Microsoft Office: Excel, Word, Outlook, and PowerPoint. General knowledge of SharePoint preferred
  • Excellent communication, organization, and interpersonal skills
  • Proven leadership and problem solving skills

Staff Accountant

Status: Full Time

Days/Hours: Monday - Friday 9:00AM-6:00PM

Summary: This position handles full cycle accounting functions, with an emphasis on AR (client billing) and financial reporting.

Position Duties:

  • Perform monthly accounts receivable activities using proprietary company software logic, and coding changes
  • Import electronically deposited data into QuickBooks
  • Perform accounting entries for retail sales; including multi-state sales tax disbursement
  • Calculate monthly & quarterly B&O taxes for multiple states & cities
  • Calculate sales commissions on a monthly basis
  • Handle accounts payable functions
  • Perform monthly financial statement reporting tasks, including auditing large data reports
  • Act as a backup for payroll functions
  • Participate in special projects and perform other duties as assigned

Qualifications:

  • Minimum 2 years’ of accounting experience
  • A four-year degree in Accounting, business, or equivalent experience
  • Excellent working knowledge of QuickBooks software preferred
  • Experience in retail sales accounting functions preferred
  • Experience processing payroll utilizing an HRIS system (ADP, Paychex, etc.) preferred
  • Experience in banking or high tech industries preferred
  • Proficiency in Microsoft Office: Excel, Word, Outlook, and PowerPoint
  • General knowledge of SharePoint preferred
  • Strong oral and written communication skills
  • Detail oriented
  • Ability to identify issues and offer solutions
  • Ability to prioritize, multi-task and meet deadlines
  • Ability to work in a team environment with many different personalities

Payment Processor/Operations Specialist - FT (4 shifts available)

Status: Full Time (40 hours/week)

Days/Hours:

Shift 1: Job Code FT-PP1117-01: Monday – Friday 10:00AM to 6:30PM

Shift 2: Job Code FT-PP1117-02: Monday – Friday 10:00AM to 6:30PM

Shift 3: Job Code FT-PP1117-03: Monday – Friday 8:00AM to 4:30PM

Shift 4: Job Code FT-PP1117-04: Monday – Friday 8:30AM to 5:00PM

Summary: This position will prepare, process, and analyze transactions according to client business rules.

Position Duties:

  • Open mail and extract paper invoices/payments
  • Sort and batch transactions
  • Scan, index, image capture, key and reconcile payments/invoices
  • Analyze all transactions to ensure payments are properly processed
  • Enter remittance processing data using a 10-key pad
  • Balance multiple transactions for processing
  • Follow established security procedures for the company and department
  • Perform other duties as assigned

Qualifications:

  • Minimum one year of data entry
  • Proven proficiency with 10-key
  • Proficiency in Microsoft Office: Excel and Word
  • Experience in item processing or banking preferred
  • General knowledge and familiarity of Remittance Processing and Document Scanning & Imaging preferred.
  • Extremely detail-oriented and organized
  • Energetic and strong willingness to learn
  • Ability to work under pressure in a fast-paced deadline driven production environment

Payment Processor/Operations Specialist - PT (2 shifts available)

Status: Part Time (18-30 hours/week)

Days/Hours:

Shift 1: Job Code PT-PP1117-02: Monday – Friday 7:00AM to 1:30PM (Rotating Saturday 2X/month)

Shift 2: Job Code PT-PP1117-04: Monday – Friday 10:00AM to 4:30PM

Summary: This position will prepare, process, and analyze transactions according to client business rules.

Position Duties:

  • Open mail and extract paper invoices/payments
  • Sort and batch transactions
  • Scan, index, image capture, key and reconcile payments/invoices
  • Analyze all transactions to ensure payments are properly processed
  • Enter remittance processing data using a 10-key pad
  • Balance multiple transactions for processing
  • Follow established security procedures for the company and department
  • Perform other duties as assigned

Qualifications:

  • Minimum one year of data entry
  • Proven proficiency with 10-key
  • Proficiency in Microsoft Office: Excel and Word
  • Experience in item processing or banking preferred
  • General knowledge and familiarity of Remittance Processing and Document Scanning & Imaging preferred.
  • Extremely detail-oriented and organized
  • Energetic and strong willingness to learn
  • Ability to work under pressure in a fast-paced deadline driven production environment